Privacy Policy

Last updated: June 2026

Who We Are Freshi.fi is operated by Morris Isaksson (Y-tunnus: 3228221-7), Espoo, Finland. We are the data controller responsible for your personal data. Contact: info@freshi.fi

What Data We Collect When you place an order or contact us, we collect: name, email address, phone number, delivery and billing address, order history and payment information (card details are processed by our payment providers and never stored by us), IP address and browser data collected automatically via cookies.

Why We Collect It We process your personal data to process and fulfill orders, send order confirmations and shipping updates, handle returns and customer service enquiries, comply with legal obligations (accounting, tax), and send marketing emails if you have opted in (you can unsubscribe at any time).

Legal Basis Contract performance: processing your order requires your data. Legal obligation: retention for accounting and tax purposes. Legitimate interest: fraud prevention and service improvement. Consent: marketing communications.

Who We Share Data With Shipping carriers (PostNord, GLS): to deliver your order. Payment providers (Klarna, Shopify Payments): to process payments. Shopify Inc.: our e-commerce platform provider. Tax and accounting authorities: where legally required. We do not sell your personal data to third parties.

Data Retention Order data retained for 7 years as required by Finnish accounting law. Marketing consent data retained until you withdraw consent.

Your Rights (GDPR) You have the right to access, correct, delete (where permissible), object to processing, data portability, and withdraw consent at any time. Contact info@freshi.fi to exercise these rights. You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).

Cookies We use cookies to operate our store, remember your cart, and analyse site traffic. You can manage cookie preferences in your browser settings.